History of C. Albert Matthews Inc.

Our company started in 1922 as James Matthews tin shop (pictured to the right in front of the shop on Talbot Street, Easton). His son, C. Albert, took the company at a young age and created the family-owned and operated plumbing, heating, and air conditioning concern we know today. John Pritchett, Mr. Matthews’ grandson, now represents the fourth generation of ownership for this proud business.

We will continue to offer customer focused sales and service to meet all of your home mechanical needs. We focus our efforts on providing superior service, performed by highly trained technicians, using only the best products available in the marketplace.

Carrier Factory Authorized Dealer

We are proud to have been the first and longest standing Carrier Factory Authorized Dealer on the Eastern Shore. We have consistently met the rigorous standards required to qualify for the factory endorsement. We participate in extensive factory training on technical aspects of the equipment’s installation, maintenance, and repair. We are also trained to identify and recommend the appropriate solutions to provide your home with an HVAC system that meets your specific goals and needs. We can incorporate Carrier products that give you excellent comfort, improved and healthier air, and energy efficient operation. We employ NATE certified technicians who have passed a stringent set of exams and we hold all the appropriate business and trade specific insurances and licenses. The best part is that every install we perform is backed by a 100% Satisfaction Guarantee in writing. Done right. Guaranteed!

2003 Carrier Factory Authorized Dealer, the first on the Eastern Shore! Photo left to right: John Morris, Shore Distributors; John Pritchett, owner, C. Albert Matthews, Inc.; Bob Cheezum, sales, C. Albert Matthews, Inc.
2013 marks our tenth year as a Carrier Factory Authorized Dealer! Photo left to right: John Morris, Shore Distributors; John Pritchett, owner, C. Albert Matthews, Inc.; Joe Lohin, sales, Shore Distributors.

President’s Award Winners

The President’s Award is Carrier’s highest honor for its dealers. President’s Award recipients are businesses that far exceed high expectations, not only as a Carrier dealer, but also as Carrier Factory Authorized Dealers – who are held to an even more exacting set of standards. It is an enterprise whose leadership, integrity, and performance are of the highest amongst the highest within the industry. We are proud that our commitment to integrity and innovation have allowed us to provide our clients with the highest quality service and products in our market. We are also proud to now be a 3 time recipient of the award, having achieved this massive accomplishment in 2013, 2014, and 2018!

Award presentation photo at Carrier Factory Authorized Dealer 2013 National Meeting Caesar’s Palace Las Vegas, Nevada. Pictured from left to right: Chris Nelson, president, residential and commercial systems, Carrier; John Pritchett, president, C. Albert Matthews, Inc.; Rachel Pritchett, vice president, C. Albert Matthews, Inc.; David Meyer, vice president of residential marketing, Carrier.

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